Contact PetChipHelp

Tell us what you’re stuck on

Send us a general question about a microchip database, account problem, keeper transfer or record update. We’ll receive the enquiry by email.

Send us a message

Tell us the problem and we’ll review the enquiry. Please don’t include passwords, card details or unnecessary sensitive information.

Avoid posting a full microchip number unless it is genuinely needed for us to understand your enquiry.