Need help with your
pet's microchip?
Find the registered database, understand what needs changing, and get the right next steps.
I don't know my microchip number
What do you need help with?
Choose the issue that best describes your situation.
Change my address
Update your pet's address or contact details.
Transfer to a new keeper
Understand how to transfer a pet to a new owner or family member.
Previous owner still registered
Know what to do when the previous keeper has not transferred the chip.
Lost microchip paperwork
Find your certificate or recover registration details.
Register an imported pet
Guidance for UK microchipping requirements for imported pets.
Lost or stolen pet
Immediate steps to take if your pet is missing or has been stolen.
How it works
Tell us your problem
Enter your microchip number or choose your issue.
We find the right process
We identify the correct database and explain what you need to do.
Get your personalised checklist
Receive step-by-step guidance and official next steps.
Independent microchip help you can trust
We are not a microchip database and we do not change official records. We help you understand the process and guide you to the right place.
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Popular guides
How to change your dog's microchip address
A step-by-step guide to updating your details.
How to transfer microchip ownership
Clear practical guidance for UK pet owners.
What if the previous keeper won't respond?
Clear practical guidance for UK pet owners.
How to find which database holds a chip
Clear practical guidance for UK pet owners.
Imported pet microchip guide
Clear practical guidance for UK pet owners.