Update contact details

How to Change the Phone Number on a Pet Microchip Record

The phone number is stored in the database record, not inside the microchip. Find the database provider first, then update the keeper contact details through that provider.

Quick process

  • Enter the chip number in the database finder.
  • Open the returned provider's official website.
  • Sign in or use its support process.
  • Replace the old number and verify any other outdated details at the same time.
PetChipHelp is an independent guidance service. We can help identify the database and explain the process, but official microchip records are changed by the database provider that holds the registration.

Have the microchip number?

Check which database appears to hold the record, then go straight to the right provider.

Check the chip number