Typical process
- Scan and record the chip number
- Identify the database
- Use the organisation's authorised database access or contact route
- Verify the pet and keeper information under the provider's process
- Document any lost, stray or welfare case reference
PetChipHelp is an independent guidance service. We can help identify the database and explain the process, but official microchip records are changed by the database provider that holds the registration.
Have the microchip number?
Check which database appears to hold the record, then go straight to the right provider.