What to update
- Home address
- Mobile or telephone number
- Email address
- Any emergency contact details offered by the database
Do not create a second registration
If an existing record already exists, work with the current database provider. Creating another record elsewhere can make future enquiries more confusing.
PetChipHelp is an independent guidance service. We can help identify the database and explain the process, but official microchip records are changed by the database provider that holds the registration.
Have the microchip number?
Check which database appears to hold the record, then go straight to the right provider.