Simple update or keeper transfer?
- Same keeper, new address or contact details: usually an account update.
- New owner or keeper: usually a keeper-transfer process.
- Previous keeper still listed: contact the database and follow its transfer/evidence process.
PetChipHelp is an independent guidance service. We can help identify the database and explain the process, but official microchip records are changed by the database provider that holds the registration.
Have the microchip number?
Check which database appears to hold the record, then go straight to the right provider.