Transfer status problem

Microchip Transfer Says Complete but Details Have Not Updated

A completed payment or transfer screen does not always mean every account view has updated immediately. Do not submit repeated transfers until you have checked the database and any confirmation reference.

Find the microchip database Get assisted help

What to check

Save the transfer confirmation
Check the chip number carefully
Log out and back into the correct provider
Allow for any stated processing time
Contact the database if the record still has not changed

PetChipHelp is an independent guidance service. We can help identify the database and explain the process, but official microchip records are changed by the database provider that holds the registration.

Have the microchip number?

Check which database appears to hold the record, then go straight to the right provider.

Check the chip number