Checks to make
- Confirm the chip number used in the registration
- Check which database currently returns for the chip
- Confirm you are signing into the correct database account
- Check whether the registration or transfer is still pending
- Contact the database with any payment or confirmation reference
PetChipHelp is an independent guidance service. We can help identify the database and explain the process, but official microchip records are changed by the database provider that holds the registration.
Have the microchip number?
Check which database appears to hold the record, then go straight to the right provider.