PetChipHelpMICROCHIP HELP MADE SIMPLE
Address update problem

Paid to Change Microchip Address but It Has Not Updated

Some historical enquiries came from owners who had already paid for an update but still saw the old address. Keep the payment reference and contact the database before paying again.

Find the microchip databaseGet assisted help

Do not pay twice immediately

  • Confirm the correct database
  • Keep the transaction or order reference
  • Check whether the provider states a processing time
  • Verify the chip number entered
  • Contact support with the payment evidence if the old details remain
PetChipHelp is an independent guidance service. We can help identify the database and explain the process, but official microchip records are changed by the database provider that holds the registration.

Have the microchip number?

Check which database appears to hold the record, then go straight to the right provider.

Check the chip number