PetChipHelpMICROCHIP HELP MADE SIMPLE
Incorrect microchip details

Pet Microchip Details Are Wrong: How to Correct Them

First separate a simple contact-detail error from a keeper dispute. If you are the registered keeper and a phone number or address is wrong, use the provider's normal update process. If the wrong keeper is listed, use the transfer process.

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Common errors

  • Old address
  • Old phone number
  • Misspelled keeper name
  • Previous keeper still recorded
  • Pet details entered incorrectly
PetChipHelp is an independent guidance service. We can help identify the database and explain the process, but official microchip records are changed by the database provider that holds the registration.

Have the microchip number?

Check which database appears to hold the record, then go straight to the right provider.

Check the chip number